BE OUR
GUEST
Since our inception, we have dedicated ourselves to nurturing creativity and care in all that we do. Fusing a welcoming atmosphere with the expertise of our team, we offer bespoke services to suit your needs.
Through our approach to aftercare and long-term treatment plans, we’re proud to have families spanning three generations visiting us for their hair and beauty services.
CURATED
SPACES
Over the last forty years our salons have undergone many makeovers themselves, offering our customers contemporary salon, spa and beauty spaces, including boutique areas for hair and skin care products to compliment appointments.
Spanning seven locations across Derbyshire, from the historic Cathedral Quarter in Derby, to the market town of Ashbourne, you will find an array of salons each with their own unique charm.
We are committed to being part of thriving local business community’s. Around each salon is an array of fantastic independent businesses, from coffee shops and restaurants, to designer fashion and unique gift shops.
TIME TO
RELAX
SPA SERVICES
Find your inner calm. Step inside a salon in Ashbourne, Belper, Littleover or David Lloyd and let the outside world drift away as your wellness experience begins.
The ideal place to unwind and refresh, our spa facilities provide you with an opportunity to restore, whilst exploring a wide range of health and beauty services using the latest technological advances.
A complete destination for relaxation and rejuvenation. This purpose-built space is designed to offer the ultimate experience in spa treatments, with six dedicated treatment rooms, along with a relaxation area and a studio that hosts Yoga, Pilates and Barre classes.
Located in the heart of Belper, step off the street of this bustling market town, into a light filled salon space, featuring a top floor dedicated to spa services. Our peaceful and relaxing spaces are a welcome retreat and a tonic to the fast pace of day to day life.
BUSINESS INTO THIS VERY POPULAR
LEISURE CLUB
Whether you are looking for haircare, beauty treatments, or a little bit of both, it’s the ideal place to unwind and refresh. Best of all, you don’t need to be a club member to enjoy the services at this salon – everyone is welcome!
Balance your mind and body with a menu of luxurious treatments, designed to nourish and replenish. Based on expertise and innovation our approach is holistic, from natural aromatherapies to technologically driven treatment systems.
YOUR
QUESTIONS
ANSWERED
We’re always here to provide any advice and support you might need. Here we’ve put together a list of some of the most frequently asked questions, to guide you through your experience with us. If you need any more information or would like to book a consultation, please contact us on 01332 974 959.
What should I do if I’m running late for my appointment?
If you’re running late, please call us as soon as possible (01332974959). We’ll always do our best to accommodate you, but please note that arriving late may affect the time available for your service.
How do I cancel or reschedule my appointment?
Please contact us directly by phone (01332974959) or email (info@sallymontague.co.uk) if you need to make any changes. Unfortunately, you can’t cancel or reschedule your appointment online once it’s confirmed. Please note, we have a 48-hour cancellation policy. Cancellations or changes made within this time frame may impact your deposit or future booking.
Do I need an allergy alert test?
If you’re a new client, or if you haven’t had the same colour product, LVL lashes/HD Brows, or eyebrow/eyelash tint with us in the past six months, you’ll need to have a patch test at least 48 hours before your appointment. Unfortunately, we cannot proceed with any colour treatment without the appropriate allergy alert test.
Do I need to book an appointment for an allergy alert test?
No appointment is necessary for a allergy alert test. Simply come into the salon at least 48 hours before your appointment where we will register your test and apply a small amount of the product to be tested. If it’s more convenient, you can have your patch test at any of our salons, we’ll share the details across all locations.
Do I need to pay a deposit?
Yes, we require a 25% deposit for all appointments. You’ll receive an email with a link to pay online. If you prefer, you can also pay your deposit in the salon by cash or card. You can also keep a rolling deposit on your account so that you don’t need to conitinually pay a deposit for each appointment.
What happens to my deposit if I need to cancel or reschedule?
If you cancel or reschedule your appointment with more than 48 hours’ notice, your deposit will be credited to your account and this can be used towards a future booking.
I’m interested in a bridal booking - what should I do?
We offer both hair and makeup services for brides and bridal parties. Please email us at info@sallymontague.co.uk with your wedding date and venue address or preferred salon location. To ensure availability, we recommend contacting us as soon as possible once you have your day planned.
Where can I park?
Ashbourne: The closest car park is Shawcroft, Park Road, Ashbourne, DE6 1GD
David Lloyd: There is free parking available at David Lloyd, please ask at reception to log your registration plate and receive the exit code.
Littleover: There is free parking available behind the CO-OP store (DE23 6FQ) and along Burton Road close to the salon.
Belper: there is free parking available on the Coppice Car Park on the Market Place (DE56 1FZ). The closest car park to the salon is Green Lane (DE56 1BZ) but there are several other nearby pay and display car parks.
Duffield: There is free parking available on the surrounding streets and throughout the village.
Old Hall: Parking can be found on Babington Lane, at the Derbion, or in one of the many pay and display car parks on the surrounding streets.
Sadler Gate: Parksafe Bold Lane car park is the closest to the salon (DE1 3NT)
What if there are no available appointments that work for me?
Our talented team of stylists and therapists are spread across seven different locations, so we can usually find a suitable alternative for you. You can also join our waiting list via online booking or over the phone. If an appointment opens up, we’ll contact you right away.
Do you have good accessibility across all of your salons?
Ashbourne: Full accessibility on both floors and we have a lift.
David Lloyd: Full accessibility and a car park outside the salon.
Littleover: Full accessibility for hair appointments, but beauty treatment rooms are only accessible by stairs.
Belper, Duffield, and Old Hall: There are few steps into the Old Hall salon and again to reach the main salon area. Duffield and Belper salons have rear access with one step.
Sadler Gate: There is a small step into the front door. There is a step-free salon area downstairs. The main salon is on the first floor.
The most accessible salons are Ashbourne and David Lloyd.
Can I book an appointment for a group or multiple people?
Yes, if you wish to enjoy beauty or hair treatments as part of a couple or group, we would love to arrange this for you. Please contact us in advance to ensure availability.
What should I do if I’m not happy with my service?
Our priority is for every client to be happy with their hair or treatment and experience. If for any reason you’re not satisfied with your service, please contact us as soon as possible, and we’ll work with you to resolve the issue. You can contact us by phone (01332974959) or by email info@sallymontague.co.uk.
Do you offer gift vouchers?
Yes, we offer gift vouchers that can be purchased online or from any salon reception.
Can I make an appointment online?
Yes, you can book most of our services online via our booking app. If you don’t see your preferred time or stylist available, please call us and we will help to find an alternative.
What products do you use in the salon?
We use a range of professional products, including Kérastase, L’Oréal Professionnel, Aveda, SkinCeuticals, CACI, ESPA, ELIM, LVL, HD Brows, OPI, Shu Uemura and more. If you’re interested in purchasing any of the products we use, please ask your stylist or therapist for a personalised recommendation.
COMMUNITY
MATTERS
Around each salon is an array of fantastic independent businesses, from coffee shops and restaurants to designer fashion and unique gift shops.
The last forty years have seen huge changes in habits and how we spend time in town centres, increasingly salons are at the heart of so many high streets, bringing much-needed regular footfall. Once the beating hearts of our local communities, the growth of out-of-town retail; the rise of megastores; and more recently a seismic shift towards online shopping, has left the high street vulnerable.
Our team are part of many of the BID’s and Town Teams and groups in each area where a salon is located, so we genuinely understand the challenges and strengths of each area.
